Build a credential program your industry trusts

As credential initiatives expand across teams, divisions, and regions, clarity and alignment become critical. Accredible Professional Services helps you design governance, align stakeholders, and deploy credential programs built for engagement, visibility, and measurable impact.

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Trusted by credential leaders worldwide

As credential programs expand, complexity follows.

What starts as a single initiative often spreads across teams, audiences, and business units. Then the hard questions show up:

  • Who sets standards and approves new credentials?
  • How should credentials relate across programs or product lines?
  • How do we align leadership, marketing, learning, and operations?
  • How do we scale without duplication or confusion?

Without clear structure, programs drift — inconsistent credentials, duplicated effort, stalled approvals, and portfolios that are hard for learners and employers to interpret.

These are signs of momentum. But they require intentional design. That’s where governance and a clear framework become essential.

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Find out how well your credential program is performing

Built on insights from over 2,300 credentialing programs, the Credential Program Assessment gives you a clear picture of where you stand and specific recommendations for what to do next.

Take the assessment

Build the structure behind your credentials

We combine strategic consulting with hands-on implementation, translating governance and alignment into execution inside the Accredible platform.

Framework & Governance Design

Define taxonomy, levels, approval workflows, and documentation standards that keep your credential portfolio coherent as it grows.

Stakeholder Alignment & Facilitation

Structured discovery and facilitated workshops that align leadership, marketing, learning, and operations around shared ownership.

Portfolio & Pathway Architecture

Design how credentials relate across programs, levels, and audiences, so learners understand progression and employers understand value.

Platform Configuration & Deployment

Configure attributes, automation, pathways, email campaigns, directories, and integrations in Accredible, ensuring your framework works in production.

Need a custom integration? We’ll handle it.

Most customers launch using our existing integrations. But if you need something more complex — or don’t have engineering time — we’ll scope, build, and maintain it for you.

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Strategy that works in practice

Many consulting engagements end with a document.

We validate the framework in the system that will run it.

Because we work directly inside the platform that powers your credentials, we can prototype, test, and configure your structure as we design it. Governance decisions are validated against real workflows. Taxonomy aligns with issuance.

Automation and pathways are built for scalability from day one.

You don’t just leave with documentation.You leave with a credential program ready to operate.

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Led by credentialing experts who’ve done this at scale

Accredible Professional Services is delivered by senior leaders with deep experience designing, governing, and operationalizing credential programs across enterprise, higher education, and global training organizations.

Nicole Ferguson

Senior Director, Customer Delivery

Nicole leads Implementation and Professional Services at Accredible, ensuring strategy translates into operational reality. With more than a decade in EdTech operations, including leading credential operations at 2U/GetSmarter. She has guided complex platform rollouts and large-scale program design across global teams for the last 10 year.

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Lauren Shapiro

Professional Services Lead

Lauren brings 16 years of experience in education and consultancy, including over a decade building and leading advisory functions at Renaissance Learning across international markets. She specializes in governance strategy, cross-functional facilitation, and credential structures built to scale.

Daniella Malan

Enterprise Implementation Lead

Daniella leads strategic implementations for organizations like Google, City & Guilds, Asana, and AQA. She partners with Professional Services to deliver scalable credentialing solutions through tech-first onboarding, drawing on her experience managing university credential programs.

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“Having Trimble Learning leaders meet with Accredible Professional Services to design our accreditation framework was incredibly worthwhile.”

Basia Bullard
Global Learning Solutions Director

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“With Accredible’s help, we built a governance process that standardized our must-haves while giving local areas flexibility to make their credentials distinct.”

Holly Garner
former VP, US Head of Workforce

Read the framework guide
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Ready to design a credential program built to scale?

Whether you’re formalizing governance, aligning stakeholders, or expanding across teams and regions, our Professional Services team will help you define the right next step.

Talk to our team