What is accessibility?

Accessibility is the simplicity of access to services, tools, and content and is not dependent on an individual’s use of assistive technology. It is a term meaning equity in access - regardless of a users ability, the available technology should increase access rather than prevent it. Accessibility is a necessity and everyone should be able to access their credentials, including recipients and potential stakeholders. Digital accessibility is a core focus of the Accredible platform and we regularly assess and review our products and tools to ensure a positive user experience. 

Digital accessibility compliance is measured against the Web Content Accessibility Guidelines (WCAG) 2.1 to three levels: A, AA, and AAA. Each level includes incremental Success Criteria around accessibility that must be met to ensure conformance. For example in the guidelines for distinguishing content: 

  • Level A requires information to be conveyed without relying on the use of color
  • Level AA ensures that all color used meets a minimum contrast ratio of at least 4.5:1 to ensure legibility
  • Level AAA requires a minimum contrast ratio of 7:1 to be compliant for legibility

Full details on the Success Criteria for meeting WCAG 2.1 is available here.

Section 508 ensures information and communication technology provided by the federal government meets the digital accessibility requirements. To ensure compliance to Section 508, federal agencies must ensure the available technology is safe and accessible for users with disabilities or impairments. 

Further information on Section 508 and the GSA Government-wide IT Accessibility Program is available here

Why is accessibility important?

Everyone deserves equal opportunity. Digital accessibility is important as it ensures that everyone has equal access to tools and services that improve quality of life. We all experience varying circumstances in life that may impact how we use and access tools. Disability and impairment affect our ability to work, learn, and socialize online. Websites, tools, and platforms that meet accessibility standards remove friction from the user experience. 

How does Accredible ensure accessibility?

Our product is assessed by a third-party accredited by the International Association of Accessibility Professionals (IAAP). This involves testing the functionality of the platform across multiple browsers and assistive technologies to ensure compatibility. The assessment feedback is applied to all aspects of the Accredible platform. This happens alongside our own internal code analysis which includes manual and automated testing to identify any outstanding accessibility issues. 

The Accredible Voluntary Product Accessibility Template (VPAT), including the Accredible Accessibility Conformance Report, provides evidence of how the platform serves high level accessibility requirements. 

How does Accredible maintain accessibility?

Accredible is committed to ensuring accessibility across our products satisfies WCAG 2.1 guidelines to AA level. Our product engineers work hard to maintain high accessibility standards and compatibility across assistive technology, and accommodate the details required for compliance. 

Our responsibility for meeting level AA includes:

  • Sufficient color contrast ratios and focus indicators that assist users with color-blindness or reduced visibility
  • Legibility of on-page content with page styling removed or disabledUse of color that doesn’t impede the user, affect readability, or lead to restricted understanding of the content
  • Screen-reader navigability support that enables users that are blind or severely visually impaired to use all functions of the recipient user experience with audio-description. This ensures:
    • Page structures make sense when read aloud with no visual guidance
    • Content that appears on hover or focus provides relevant context
    • Hover or focused content can be dismissed on demand (without moving keyboard or mouse focus)
  • Content and animations are presented without potential visual obscurities
  • Headings, labels, links, and forms are tagged to describe their purpose when viewed using screen-reader navigation and other assistive technologies

Accredible knows the best practice for accessibility around digital credentials is ensuring anyone can access their digital certificate or badge. Alongside compliance to WCAG 2.1 and Section 508, the platform includes:

  • Removal of sign in walls and account creation that blocks credential access
  • Ability for third-parties to view and verify credentials without gating
  • Compatibility across popular devices including smartphones and tablets
  • Support for Digital Wallet Cards for taking credentials on the go
  • One-click verification process - instant verification with no waiting or delay
  • Ability to send PDF credentials for recipients with little or no technology experience

Competing platforms restrict credential access behind account creation or require relinquished control over social accounts to share. We designed the Accredible platform without barriers to enable accessibility for everyone and will continue to maintain accessibility to enterprise level standards.

For organizations that serve a varying demographic of ages and abilities, the Accredible platform ensures everyone can enjoy a seamless recipient experience.

In Summary

The Accredible platform excels in accessibility support across our tools and services. We are dedicated to maintaining enterprise level accessibility alongside high levels of security. To support this we successfully achieved SOC2 Type 2 AICPA certification in Q1 2021. 

Digital accessibility is constantly developing and we aim to remain up-to-date and compatible as the standards evolve. 

Talk to the enterprise sales team today for more information about how digital credentials support high-level strategies. 

Further Reading

Compare the Accredible platform against other credentialing software with ease using the Digital Credential Feature Checklist. Use the downloadable checklist to:

  • Reduce research time
  • Identify must-have features
  • Inform decision makers

The checklist enables an objective look at dedicated credentialing software to understand whether they will create real value for the organization.

Get the Guide